In this episode, I talk about ways you can make your franchise attractive to new franchisees.
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Standing Out in the Franchise Market: Tips to Attract Franchisees
No matter how strong your operating model is, franchising your business won’t succeed if you can’t attract franchisees. With Australia and New Zealand boasting the highest number of franchises per capita globally, these markets are ripe for franchise opportunities—but also incredibly competitive. Franchisees today are discerning and often cautious, making it essential for franchisors to present a compelling value proposition that stands out, even against established brands.
Here, we explore how to make your franchise offering more appealing in a competitive market while ensuring your franchise model supports long-term success.
Reducing Barriers to Entry
One of the quickest ways to attract franchisees is by keeping the barrier to entry as low as possible without compromising quality. It’s vital that franchisees have “skin in the game,” as their investment reflects their commitment. However, unnecessary costs—like insisting on brand-new equipment when good-quality second-hand tools suffice—can deter potential franchisees.
Consider creating a tiered list of required tools and equipment. Franchisees can start with the essentials and add to their setup as their revenue grows. For items rarely used, hiring specialist tools can be an economical option. By offering flexibility, you make the model more accessible while maintaining operational standards.
Enhancing Support and Efficiency
Practical support is a key deciding factor for many potential franchisees. Research your competition to understand what support they offer and look for ways to exceed these offerings. Common concerns among franchisees include a lack of administrative or marketing experience. Addressing these pain points by providing centralised services—like call centres, billing support, or lead generation—can make your franchise model significantly more attractive.
Offering flexible support packages tailored to the varying needs of franchisees can further increase your appeal. For example, a franchisee just starting out might pay for administrative support initially but take on these tasks themselves as they become more confident.
Proactive Promotion
Attracting franchisees requires consistent and strategic promotion. Digital marketing is crucial, but don’t underestimate the value of word-of-mouth and personal conversations. Every interaction is an opportunity to showcase your franchise model.
Develop an elevator pitch that highlights the core strengths of your offering. Key selling points could include:
- High demand for your product or service
- Strong profit margins
- Leads and enquiries provided by Head Office
- Customers ready to be serviced on day one
- Centralised billing, collection, and disbursement systems
Sharing how your franchise opportunity aligns with potential franchisees’ goals—like improved work-life balance or higher income—will help you connect with prospects on a personal level.
Adjusting Royalty Rates During Start-Up
Another way to support new franchisees is by offering a temporary adjustment to royalty rates during the start-up phase. Establishing a new business involves higher initial costs and lower revenues as operations gain momentum. By eliminating or reducing royalties for a set period, you give franchisees the breathing room they need to establish themselves.
This can be structured as unearned royalties or as deferred payments, where the waived amount is repaid later. Such flexibility demonstrates your commitment to franchisee success and can make your offering more attractive to those hesitant about initial costs.